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Clients Behaving Badly: Stop bad behavior and get quality clients

Jaime Schrabeck, PhD—Owner of Precision Nails
Originally broadcast August 11, 1:00 p.m. EDT
Length: 60 minutes


Are bad clients ruining your business? Wish you had better clients, and more of them? Expert educator Jaime Schrabeck, PhD, describes the strategies successful salon owners utilize to encourage good client behavior. You’ll learn how to:

  • Develop and implement salon policies that eliminate bad behavior.
  • Improve the quality of your clients.

Speaker bio: Jaime Schrabeck is a licensed manicurist and the owner of Precision Nails, with more than 20 years in the business. She also trains other salon owners and manicurists, as well as advising California’s Board of Barbering and Cosmetology, teaching unique classes at the major beauty shows, writing articles, and judging international competitions.